Client experience

We understand that:

• You want a high-quality individual in post as quickly and painlessly as possible
• The hiring process is not without risk and you will want this to be minimised
• Protecting and promoting your organisation's reputation in the market is paramount
• The appointment must be seen as a success internally and externally and may be critical to the future success of your business
• You want fees which are clear and performance driven and reflect value and delivery

Our model is built around ensuring we deliver not only successful outcomes, but an enjoyable and efficient process fulfilling the above requirements. Our success rate is amongst the best in the industry, measured by:

• Percentage of completed assignments
• Percentage of candidates who remain in post/or are promoted

As you may not have worked directly with Orcid before and will want confidence in our approach and ability to deliver, you may be interested that in recent feedback, clients and candidates told us they value our:

• Bespoke service and partnership philosophy
  "I was struck by how service oriented and client focussed they are"
• Responsive and open style
  "Incredibly easy to do business with - feedback in our organisation and from candidates is that they have never experienced it this good"
• Inquisitive and insightful approach
  “They have a sensitive grasp of the issues; they get to the nub of concerns and objectives, and are very intuitive”
• Integrity and professionalism
  "They handle candidates brilliantly. Exceptional compared to other firms where someone makes a promise that someone else has to keep"
• Persistence and determination
  “They do a first class job, quietly, and things that should happen do just happen"